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Ethical Complaints Channel

At MUNDO PISOS, we are committed to legality, transparency, and business ethics. In compliance with Law 2/2023 of February 20, we provide our employees, collaborators, clients, and third parties with an Internal Information Channel, also known as the Whistleblower Channel, to report potential irregularities or regulatory non-compliance.

Through this channel, you can report, securely and confidentially, events related to:

  • Violations related to the Prevention of Money Laundering and Terrorist Financing (PBC/FT).
  • Acts of corruption, fraud, bribery or criminal conduct.
  • Serious or very serious regulatory violations.
  • Violations of the Code of Ethics or internal company policies.
  • Absolute confidentiality of identity.
  • Possibility of submitting the communication anonymously.
  • Ensure protection without retaliation for those who file reports in good faith about true events
  • Compliance with personal data protection regulations (GDPR and LOPDGDD).

Type of complaint:

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Su petición ha sido enviada correctamente
Debe aceptar las politicas de privacidad.

DATA PROTECTION:

In accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) and Organic Law 3/2018 of December 5

on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), we provide you with the following processing information:

Controller: Soul Properties S.L.U, B16510935, Avda. Argentina, 32 - 07011 Palma de Mallorca (Balearic Islands),

calidadgestion@mundopisos.com Purpose of processing: maintaining a commercial relationship and sending communications about products or services

Legitimation: legal obligation of the Controller and consent of the data subject where applicable. Type and retention: The data is processed

to the minimum extent necessary for the purpose and is retained in compliance with the statutory limitation periods. Recipients of transfers: those necessary for the purpose of processing and to comply with legal obligations.

Your rights: access, rectification, portability, erasure, restriction of processing, and objection.

More information about processing: calidadgestion@mundopisos.com

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